Shopify integration
Install Raian from the Shopify App Store, connect a bot, manage it inside Shopify, and enable the theme app extension to show the chat widget on your storefront.
- Open the Shopify App Store and search for Raian AI Chat.
- Direct link (replace once the listing is live): https://apps.shopify.com/askraian.
- You need a Shopify store with admin access to install apps.
- In Shopify Admin, go to Apps and choose Shopify App Store.
- Open the Raian listing and click Install.
- Review requested permissions, then approve to add Raian to your store.
- You'll be redirected to the Raian embedded app to sign in, pick a workspace, and select the default bot for this store.
Tip: keep the Shopify tab open during install so Shopify can redirect back after you finish connecting your bot.
- Open Apps → Raian inside Shopify to launch the embedded app.
- Switch the connected bot for the store, update greetings, and toggle tools just like in the Raian dashboard.
- Conversation and usage data continue to appear in Raian; Shopify keeps the connection and billing in one place.
- In Shopify Admin, go to Online Store → Themes and click Customize on your live theme.
- Open App embeds and toggle on Raian chat.
- Publish the change. The widget script is injected automatically—no manual code edits.
- Visit your storefront and confirm the chat launcher appears on the bottom corner.
- Uses the connected bot's instructions, data sources, and tools (including product search if enabled).
- Honors display settings from Raian: greeting title/label, logo, suggested actions, and show-source toggles.
- Visitors stay in the same conversation thread while they browse; transcripts land in Raian conversation logs.
- Responsive widget that works on desktop and mobile storefronts without extra setup.
- If the embed toggle is missing, reinstall the app or ensure you have admin access to the theme.
- If the widget doesn't appear, confirm the app embed is on and clear storefront cache/hard refresh.
- To change the bot for the storefront, reopen the Raian app in Shopify and switch the linked bot, then refresh the storefront.
Next up
Connect additional tools or automations with MCP servers.